Carroll County Government Begins Services by Appointment
FOR IMMEDIATE RELEASE
Contact: Chris Winebrenner
Westminster, MD, Thursday, June 11, 2020 – Today the Carroll County Board of Commissioners announced a measured and cautious plan to allow public access to county facilities. Beginning Friday, June 12, 2020, some county facilities will open for in-person meetings by appointment only. Visitors and staff are required to follow safety guidelines to ensure physical distancing and other protections.
Anyone wishing to make an appointment should contact the individual department or the main county office at 410-386-2400. A directory of departments with phone numbers is available on the county website. Each department will explain the appointment process and availability for their area and schedule an acceptable time. Due to the nature of the work, the Collections Office is unable to accept appointments. The Collections Office will continue current operations with citizens paying bills on-line, via mail, or dropping their payments in the drop box and staff mailing receipts.
New guidelines include:
- Only customers with appointments will enter the building. Unless a customer requires assistance, other individuals should please wait outside.
- Face coverings are required for customers to gain entry; staff and visitors must continue to wear face coverings during appointments and while in public areas.
- Customers should arrive 5 to 10 minutes early for appointments to allow for security protocols.
- Brief screenings, which may include a temperature check and survey questions, will occur at the entrance to buildings.
- Visitors will be escorted to and from the lobby and offices.
Visitors are strongly advised to continue physical distancing and remain at home as much as possible. Determine if business may be satisfied with a phone call and only schedule appointments as necessary.
The county is planning a gradual return to work and normal facility access over the days, weeks and potentially months ahead. This will be done in the most effective, efficient, and risk-adverse method possible to balance operations while prioritizing the health and safety of all staff and customers. County decisions and actions for the future will continue to follow the lead of the state leadership as well as state and local health officials. Protective actions such as physical distancing, frequent hand washing, facility sanitation and encouraging teleworking when possible will be required.
Any residents with a question should call the main phone number at 410-386-2400 for information. Employment applications will continue to be accepted online via the county Department of Human Resources webpage https://www.carrollcountymd.gov/government/directory/human-resources/. The Carroll County Board of Commissioner Open Sessions will continue virtually at this time.
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