New Fare Option for Demand Response Riders
Westminster, MD, Thursday, March 25, 2021 – Effective Monday, March 29th, Carroll Transit System (CTS) will offer an enhanced fare account feature for riders who use the demand response service. This new feature will allow customers to “pre-load” funds into their fare accounts to use for all scheduled rides.
In addition to the driver accepting cash and tickets, this internal account allows riders to deposit funds ahead of time by sending cash, checks or using a credit card (for a fee) for demand response rides. CTS will add the funds into the fare account and as the rider schedules trips, the account will decrease by the cost of the ride. If using this system and keeping a sufficient balance in the account, cash or tickets will no longer be required to ride as transportation will be pre-paid.
At this time, these new fare accounts are only available for Demand Response trips.
Please see http://www.carrolltransitsystem.com or call 410-386-5550 for more information.
As a reminder, to continue preventing the potential spread of COVID-19, buses are restricted to 50% maximum capacity to allow for appropriate physical distancing. Additional buses are on stand-by in the area to pick up riders as needed. All CTS drivers and riders must follow the Governor’s orders that require a mask or facial covering to board a CTS vehicle. Facial coverings must stay in place for the entirety of the trip, including entering and exiting the vehicle. CTS reminds all riders to wash your hands, cover your cough and sneeze, and if you are feeling sick, been in contact with anyone with COVID-19, or running a high temperature, please stay home to help prevent the spread of the virus.
If services are adjusted further due to COVID-19, notices will be posted on our website and on all buses. Passengers are encouraged to call dispatch for questions or to confirm a ride at (410) 386-5550.