State Health Insurance Assistance Program (SHIP)
The State Health Insurance Assistance Program (SHIP) meets one of the most universal needs of Medicare beneficiaries, including those under 65 years of age – understanding their health insurance benefits, bills, and rights. The Maryland SHIP program provides trained staff and volunteer counselors in all 24 counties, including Carroll. Counselors provide in-person and telephone assistance in the following areas:
- Medicare Prescription Drug Coverage Program (Medicare Part D)
- Medicare supplements (Medigap Plans)
- Assistance for disabled Medicare beneficiaries (under age 65)
- Medicare Advantage Plans (HMOs, preferred provider organizations)
- Long-Term Care Insurance
- Medical Assistance programs
- Assistance for low-income beneficiaries
- Assistance with denials, appeals, and grievances
- Billing concerns
- Healthcare fraud and abuse
- Volunteer opportunities
- Volunteer Administrative Assistant – Job Description
- Volunteer Counselor – Job Description
- Volunteer Education & Outreach Ambassador – Job Description
- Volunteer Application
- Free community presentations and much, much more!
- Schedule of VIRTUAL Workshops in Carroll County
- Please note that we do offer in-person workshop quarterly, subject to change. Check the schedule for date, time and location.
- Video of Transitioning to Medicare Part 1 Workshop
- Video of Transitioning to Medicare Part 2 Workshop
- Medicare Plan Finder Video from Medicare.gov
SHIP counseling services are confidential and free of charge.
Carroll County Bureau of Aging & Disabilities
125 Stoner Avenue, Westminster, MD 21157
410-386-3800; Maryland Relay Service 711/800-735-2258
Fax 410-840-0436