2020 Water Quality Reports:
Hampstead Wastewater Treatment Plant Upgrade Ribbon Cutting Ceremony
Ribbon Cutting of Hampstead Waste Water Treatment Center
Commissioner Richard Weaver welcomes attendees
The Bureau of Utilities is responsible for the operation and maintenance of water and wastewater systems and facilities in several specific areas of Carroll County.
Water: The Bureau operates and maintains the Freedom District water service system that provides drinking water to more than 10,000 customers in the greater Eldersburg / Sykesville area. The main component of this service system is the Freedom District Water Treatment Plant. This facility draws raw water from the Liberty Reservoir and is capable of producing as much as 4.0 MGD (million gallons per day) of drinking water using a membrane filtration method. The Freedom District water service system also includes three active water storage tanks with a total capacity of 2.5 million gallons and approximately 120 miles of distribution mains. In addition to this, two groundwater sources, the Raincliffe and Fairhaven wells provide a supplemental source of drinking water to the system.
The Bureau is also responsible for the operation and maintenance of the Bark Hill water service system, which became operational in May of 1993; and the Pleasant Valley water service system, in operation since March of 1991.
In addition, the Bureau conducts meter readings and replacements, fire hydrant maintenance, system flushing and other maintenance requirements. Water quality reports for the three service systems are provided on an annual basis via the links in the area above.
Wastewater: The Bureau operates and maintains a 0.9 MGD wastewater treatment plant in Hampstead, along with 35 miles of collection lines including seven sewer pumping stations. In the Freedom District, the Bureau is accountable for the entire collection system (98 miles), which includes eleven major sewer pumping stations that feed the Maryland Environmental Services Wastewater Treatment Plant.
Pleasant Valley Wastewater Treatment Plant became operational in March 1997, serving approximately 51 residences/businesses. The Bureau is also responsible for the operation and maintenance of several Board of Education facilities: South Carroll Wastewater Treatment Plant, Winfield Sewer Pumping Station, and Runnymede Wastewater Treatment Plant.
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- Reopening Your Building (PDF) ~ 629 Kb
- Bureau of Utilities Rate Information (PDF) ~ 170 Kb
- Water Use Habits (PDF) ~ 67 Kb
- Pleasant Valley - 2016 Important Copper & Lead info (PDF) ~ 27 Kb
- (FOG) Fats, Oils, and Grease-From the Pan to the Can! (PDF) ~ 13880 Kb
- No Wipes in the Pipes! (PDF) ~ 339 Kb
- Water Theft Policy (PDF) ~ 156 Kb
- Cold Weather Water Tips (PDF) ~ 11 Kb
- Emergency Contact Information (PDF) ~ 9 Kb
"Can I get water from a Fire Hydrant? "
It is illegal to connect to a fire hydrant in Carroll County. Fines can be imposed.
"Can I get a water bill credit for a toilet leak?? "
Unfortunately, a toilet leak does not qualify for a credit on your water bill.